Predictable Pricing for Growing Merchants
No hidden setup fees. No surprise per-transaction percentages. Choose the plan that fits your shop's scale with 14 days risk-free trial.
Starter Retail
Single Counter ShopsIdeal for small retail shops, single-counter pharmacies, and cafes looking to modernize from a manual cash register.
- 1 Active Cashier Till Counter
- Up to 1,500 Product SKUs
- 80mm & 58mm Thermal Receipt Designer
- Cloud Backup & Shift Reports
- Standard Email & Phone Support
- Barcode Scanner & Cash Drawer Support
Retail Pro
Perfect for busy supermarkets, pharmacies, fashion boutiques, and restaurants requiring multiple tills and offline resilience.
- Up to 5 Cashier Till Counters
- Up to 25,000 Product SKUs
- Zero-Downtime Offline PWA Mode
- WhatsApp Digital e-Receipt Dispatch
- Customer Debt & Credit Line Ledger
- Excel / CSV Product Bulk Import & Export
- Blind Cash Shift Z-Reports & Loss Prevention
- Staff Roles & PIN Permissions
- Priority Phone Support (077 877 9797)
Enterprise Multi-Outlet
Chains & FranchisesEngineered for multi-branch retail chains, wholesale distributors, and multi-till supermarkets requiring dedicated SLAs.
- Unlimited Cashier Till Counters
- Unlimited Product SKUs & Catalogs
- Multi-Branch Inventory Transfers
- Weighing Scale Auto-Tare & KOT Routing
- Centralized Universal Super Admin Control
- White-Label Receipt & Custom Subdomains
- Dedicated Technical Account Manager
- Onsite Hardware Setup & Staff Training
- Custom ERP & Bank API Integrations
Frequently Asked Questions
Can I continue billing if my internet goes down or during power cuts?
Yes! Retail Pro and Enterprise tiers include our Zero-Downtime Offline Mode. Your cashiers can scan barcodes, collect payments, and print receipts without an internet connection. All transactions automatically sync to the cloud once connectivity resumes.
Do I need to buy expensive proprietary hardware from you?
No. Tiavex POS is hardware-agnostic. It works seamlessly on any existing PC, laptop, Android tablet, iPad, or touchscreen POS terminal. It connects directly with standard USB/LAN thermal receipt printers (Epson, Xprinter, Rongta), barcode scanners, and cash drawers.
Can I upload my existing product list from an Excel sheet?
Absolutely. Using our CSV Bulk Import tool in the Store Backoffice, you can upload thousands of products with barcodes, prices, and stock quantities in seconds.
How does the WhatsApp e-Receipt work?
At checkout, the cashier enters the customer’s phone number. Upon confirming payment, clicking "WhatsApp Bill" automatically opens a pre-formatted itemized bill with your store logo and tax details directly in WhatsApp.
What is the Certified Reseller Partner Program?
IT agencies, hardware suppliers, and independent technicians can purchase POS licenses at wholesale margin rates (25% to 40% discount) and resell them to merchants, creating their own monthly recurring revenue.
Need a Multi-Branch Enterprise Quote?
For retail supermarket chains with more than 10 outlets or custom franchise ERP requirements, contact our enterprise onboarding desk at 077 877 9797 or info@tiavex.com.